Cisco and Avaya, the devil you know or the devil you don't.
All in all, I am less than impressed by most of the VOIP offerings.
Avayas VOIP switches seem, well, crude.
On the other hand, Ciscos do everything but wind your watch. That being said, they also rely on PC based servers, which I am not convinced offer the same reliability I am used to (99.999% up time).
I feel like I am swimming against the tide here.
I would love to take advantage of the services and features offered by VOIP but as far as I am concerned, it just isn't ready for prime time.
Just my 2 cents worth.
Cheers,
knews hound
http://knewshound.blogspot.com/The company I worked for switched to Cisco VOIP phones in July. I can't say I have noticed any problems so far. For some reason we can't use *67 to block our number, which is something that I actually need in my role. IT set it up so the number is permamnently blocked, which made it difficult when I tried to call one of our salesman who won't accept calls from blocked numbers.