* Always shop online on Friday or early Saturday, so your products will ship out first thing Monday am.
* NEVER, ever opt for overnight or 2-3 day shipping. Always get standard - it'll get there just as fast because the shipping companies have stepped up their shipping for the holiday season. In some cases overnight shipping is just next-day. Certain retailers have cut-off times for when the order ships out, say Noon EST. If you place a next-day ("overnight") order early in the afternoon, it's not going to arrive until the day after that. And if it's Friday, you're screwed until Monday anyway. If you're uncomfortable with standard shipping, ask for U.S. priority mail - some retailers will bump it up for free.
* If you're sending it to a P.O. Box YOU MUST USE PRIORITY MAIL!!
* If you live in an apt complex or in a high-crime area ASK FOR UPS or Fed-Ex GROUND SHIPPING!!
* ALWAYS correspond by email. Trust me - talking with someone over the phone about a problem sucks. With email, you can lay out your problem in detail and get a reply usually within 24 hours.
* ALWAYS order online instead of calling it in over the phone. People screw up the orders big-time.
* ALWAYS refer to the product with the product number when you're calling with a question about it, so you'll get faster service.
Good suggestions.
* ALWAYS order online instead of calling it in over the phone. People screw up the orders big-time.
Many times a person who is not really familiar with our merchandise will order one item, thinking they've ordered a similar item. If a company provides you with an 800 number, call them up. Get their advice. Tell them you want to order the item yourself, but let them walk you through their website and inventory, while placing the order yourself, online, as you're discussing it with them.