There was a website that had more clips, but I couldn't find it on Google. It went into more detail about the pony thing, and it shows that blonde punk throwing a temper tantrum because they couldn't deliver.
At the end, he goes on a rant about the staffer, looking into the camera and talking about how he confronted the guy about it, saying "You suck...you're going to be mediocre the rest of your life." All because he didn't get him his precious pony.
As I was watching it, I was like, "This guy never left high school." Then I was thinking, "He called the other guy mediocre? Wonder what he's doing now?"
LOL.