Well, it's certainly a perspective.
Look, I'm not fantasizing here, and the question is a serious one. Politics by some often enter into, specifically, what should be technical support and/or customer support, just as personalities otherwise do when it's necessary to interact with another human being. Sometimes people denigrate technical needs/issues based upon a site's content being alternate/different than their own perspectives about hot-button issues and they respond accordingly and it makes for bad hosting experiences.
Just as it is in other areas of commerce. As it affects the internet in the area of webhosting, I was curious, is all. Your comment suggests some sort of "tin foil hat"-esque quality to the issue, which is unfortunate.