LOL! This is a letter from the FEMA director to the HS director during an ongoing catastrophe involving significant loss of life and property and this fool's mind is on image and the propaganda effort. Yeah, I'm stupid. LOL!
Never mind this is the fastest response under the worst conditions in history. Added to the savages on the ground shooting at the rescuers.
How come you didn't rush down there and make it all better. You could have brought order to the Convention Center and the Superdome, no doubt about it.
He is refering to volunteers who will come into help you idiot.