[benjaminjjones]

I challenge ANYONE to relate one positive experience with an Indian (or otherwise) outsource help desk computer person.</p>

WTF are these coporate people thinking?

[ARCADIA]

WTF are these coporate people thinking?

They are thinking that this will allow them to cash in on a $100,000,000.00 bonus come Q1, at which point they will retire. Long term thinking, company loyalty, and fiduciary responsibility, are the furthest things from their mind.

[RadioAstronomer]

I challenge ANYONE to relate one positive experience with an Indian (or otherwise) outsource help desk computer person.

I had one. I was reinstalling Xp after a major hardware upgrade. It would not install due to there being too many hardware changes. An India help desk operator was able to get me a new install code and I was back in business.

[softwarecreator]

A few years ago I installed the brand new .Net Server.  When the install was done it required an activation code.  I called the number that was printed on the splash screen.  The person of Indian descent kept giving me a code that wouldn't work.  After a few tries he realized he was giving me the code for Win XP Developer.

He went on to inform me that he didn't have a code for .Net and was confused as to why MS had put that phone number on the screen.  He promised he would get me a working code and call me back within the hour.  After a few days I got sick of waiting and put Win 2000 Server back in.  This was about 3 years ago and I am still waiting.

Oh wait, you said a positive experience ... never mind.