How do you know that there was someone around to get the answer to that one? If they aren't communicating with the people, they aren't communicating.
Did you watch H&C? Yes or No.
If you DID and you know the segment I am refering to, you have NO justification to be defending Shep as anything but hysterical. If you did not, watch it.
I am not going to accept apolgetics for Shep. Take that to someone more sympathetic to emotional instability from supposed professionals.