Watching th WDSU video - it is taking them forever to break into a window for rescue because of bars on the windows. The residents are standing on top of the furniture with their heads at the ceiling.
The woman won't cooperate. Poor thing, she is pretty scared.
Do you have CNN on? The had a woman call in giving her families address in LA. The got cut off. They're trying to reconnect with her to get the full address so they can help to find her family.