The Red Cross does an EXCELLENT job. People who think otherwise do not know what they are talking about. Their job is to help sustain life for the disaster and during the disaster. Their job is NOT to rebuild your house or be a welfare program for your kids.
THOUSANDS of lifes are saved because of the shelters that the Red Cross opens before and during natural disasters.
The Red Cross lost a great deal of support and confidence when they charged the soldiers of WWII for coffee and donuts--while eliciting donations from the soldiers' families back home.