The guy may be losing money and the deposit is partial compensation. Ever think of that? If I need a $1000 rental fee to cover my bills, and you deposit $200 and then leave me hanging, I'm out $800. And my creditors don't care if one of my customers got surgery.
SD
Hey, relax. Of course there may be the circumstances you describe, or he may be an ass. We don't know, do we?
Allow me to rephrase: He may SEEM heartless, but he's probably on solid legal ground.
Better?