I see. Empathy, as in "I feel your pain."
A good article about recruiting procedures and possible countermeasures:
As a cult expert, Hassan suggests offering radicalized youth the same treatment he offers his clients. He says the universal way to free someone from a cult's clutch is to dissipate their phobias that by leaving, they are betraying God or Allah. “A lot of people get into these groups following a dream or following an ideal. If people can see that the dream is not going to be a part of this group movement, that would help somebody reevaluate,” Hassan says.
Weddady, meanwhile, says that while the support of the West is necessary, “to a larger extent, this is a Muslim problem that only Muslims can solve.” He says his moral compass ultimately led him down a path very different from some young Muslims in the world today.
http://news.blogs.cnn.com/2010/08/11/path-to-terror-alienation-isolation/