Exactly right.
They're are many newcomers to 24 (a lot of them Freepers) who tuned into the show because it was hyped by Glen Beck and Michael Savage at the beginning of the year. I don't know what they were expecting, but 24 is just a TV show--it's written entertainment, like you said. It's not intended to be a documentary or an exposé, which seems to have disappointed some to the point that they will gladly mock anyone who enjoys the show.
Hey, all I want to do is talk to him, you are gonna have to trust me, okay.