This thing keeps moving my home page from google to some searchnet crap and it keeps putting crap in my favorites. We have anti-spyware up and running but everytime I start up my computer it gets high-jacked. Any clue as to how to get rid of this?
Have you ran HijackThis! yet?
If you are running XP, make sure you have rollback turned OFF. That is one reason why I do not allow my company to use XP. Its features can be used against it. Windows 2000 here.
i've had really good luck with this new cleaner - free -
http://www.download.com/1200-2018-5139934.html
and also www.antivirus.com has a new free scanning tool that detects viruses, trojans and spyware -
look for the beta version, 'housecall'
http://housecall.trendmicro.com/
check out my tale of woe on Post 14 & take some advice...don't even try to fix it yourself. I spent something like 20 hours running scan & fix-it programs of every stripe. Very cleverly, there's some sort of code that will eventually try to protect the offender by disabling your ability to remove programs or access your registry to delete bogus entries.
Format C:
Throw your computer out the window and buy a Mac!
If you're running WinXP or WinME, first turn off your "System Restore." Then reboot your system into safe mode, and run your anti-spyware software to see if it gets rid of it.
If that doesn't work, let us know, it's going to be more complicated.
Mark
Hijack This will kill it for you. Here's a link: Major Geeks.com - Highjack This
It's free and it works. Other helpful software links are included at the Major Geeks website.
Turn off system restore, clean out your temp files, empty your Internet files and cookies, and use FireFox.
It might not de a bad idea to do all this in "Safe Mode".
Burn everything of value to a CD, then restore and totally re-format your hard drive.
I had to do this several times on one of my computers.
For some reason, since I've been running spyware program and keeping my cookies and Temp files clean ALL the time ( with High Speed internet I don't need Temp files) I haven't been hijacked for several months.