Well, mine was just an everyday hat,not anything that was all that big a deal, and I really didn't care now it was packed.It's not as though it was one of my Frank Olive's or a made to order one,after all.
OTOH,I really am surprised that that's what happened to you at Nordstroms.
686 posted on 03/11/2005 5:07:18 PM PST by nopardons