I like hats. :-)
I have a story for you. Once I went to Nordstroms in San Francisco (this was probably 4-5 years ago) and bought a beautiful rabbit fur/felt hat. When I asked them if they sold hat boxes to store them in, they had NO idea what I was talking about. Macy's was the same: those overgrown teenagers there didn't know what a hatbox was either.
Finally, I was in Ross one day, looking for other things and I stumbled upon some hat boxes. Unbelievable. I had to go to a place which probably never sold a decent hat to find a decent hat box.