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Suit calls HP printer cartridges defective
C|Net ^ | February 22, 2005 | n/a

Posted on 02/22/2005 3:10:35 PM PST by holymoly

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Don't all new(er) printers have this "feature"? (I still use an old Canon bubble-jet.)
1 posted on 02/22/2005 3:10:39 PM PST by holymoly
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To: holymoly

Geesh. I have a Dell All in One and I can only buy cartridges from Dell and nowhere else. I have also heard you must buy three at a time!! I use my printing features very little as I cannot afford to buy the cartridges all the time.

I think this is a crock.


2 posted on 02/22/2005 3:13:05 PM PST by hsmomx3 (Steelers in '06)
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To: holymoly

While I don't think there is any merit in this suit, I think the HP's printer prices are outrageous beyond belief as are the rest of the prices for these things. They aren't in the printer business anymore. They are in the printer cartrige business. Highway robbery!


3 posted on 02/22/2005 3:13:36 PM PST by RichardW
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To: holymoly
Racketeering is not out of the real of possibility!

Why else would ink in a plastic container cost more than $50.00.

It cost me over $65 bucks for ink for my HP PhotoSmart 1115!

4 posted on 02/22/2005 3:14:19 PM PST by TexasCajun
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To: holymoly

Not unless this chip also causes the ink to disappear. When my cartridges are depleted you can tell there is nothing left in it just by shaking it.


5 posted on 02/22/2005 3:15:09 PM PST by NYCynic
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To: holymoly
Consumers: 1 coupon good for 10% off the suggested retail price of a new printer cartridge.

Lawyers: $1,000,000,000,000,000,000,000.00 plus taxes, fees, expenses, bonuses, profit, meals, travel, office supplies, etc. etc.
6 posted on 02/22/2005 3:16:12 PM PST by beef (Who Killed Kennewick Man?)
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To: RichardW

BUMP!
I must have bought 5 times the dollar amount on cartriges that I've paid for HP printers over the last 4 years...


7 posted on 02/22/2005 3:16:27 PM PST by Publius6961
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To: holymoly

This is a load of crap. HP's cartridges are see-through. You take it out of the printer, and if you see no powder in it, you are empty.

They do NOT expire on a set date. I've had the same color cartridge in my printer since day one, and that has to be 18 months so far. (I've changed the black one lots, though, but that's my fault for printing so damn many game walkthroughs.)


8 posted on 02/22/2005 3:17:16 PM PST by Xenalyte (Your mother sells hot dogs.)
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To: Dark Wing; Dog Gone

HP better settle this one fast. This sort of word could kill them in the marketplace, and too much of HP's revenue comes from printers.


9 posted on 02/22/2005 3:17:25 PM PST by Thud
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To: holymoly

I had a Cannon bubblejet. The cartridges would quit after a certain amount of time, regardless of how little/much they had been used.

Replaced it with a Lexmark. Its cartridge time was even worse. After less than 200 printed pages, the movable head quit.

Next, I bought a desk size laser. I don't have the color, but I don't do that much printing. The laser is in its 3rd year, and I've never had a problem with it.

I'll never buy an inkjet again.

Lasers will eat them soon. Black lasers are running around $100 or less, now. Color lasers are nearing the $350 mark. My first Cannon bubblejet cost $370 in 1995.


10 posted on 02/22/2005 3:18:13 PM PST by TomGuy (America: Best friend or worst enemy. Choose wisely.)
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To: holymoly

Being able to charge whatever they like for cartridges is like having a license to steal.


11 posted on 02/22/2005 3:19:11 PM PST by sgtbono2002
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To: holymoly
A Georgia woman has sued Hewlett-Packard, claiming the ink cartridges for their printers are secretly programmed to expire on a certain date, in some cases rendering them useless before they're even installed in a printer.

I was pondering a class-action lawsuit just yesterday after an $80 color toner cartridge I knew was more than half-full insisted that it was empty.

12 posted on 02/22/2005 3:20:24 PM PST by Always Right
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To: holymoly

Your best bet with a printer is to buy one that's on sale at your favourite retail store, us it until the ink is gine and then get a new printer "On Sale", the harware is cheap, the ink is expensive...To get refills for my printer it costs $100...I could buy 3 new printers for that price...

MD


13 posted on 02/22/2005 3:20:44 PM PST by MD_Willington_1976
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To: holymoly

Interesting. My color printer cartridge just stopped working one day. I don't mean one of the three colors ran out. I mean it is like there is not cartridge in the machine. And I hadn't used it that much. I did all the cleaning steps, including the "heavy clean" to no avail. The black and white cartridge has lasted through five refills. But don't tell HP that...


14 posted on 02/22/2005 3:20:57 PM PST by RobRoy (Child support and maintenence (alimony) are what we used to call indentured slavery)
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To: Publius6961
I must have bought 5 times the dollar amount on cartriges that I've paid for HP printers over the last 4 years...

Printer companies are without a doubt in the ink/toner business. They make squat on the printer and soak you on their supplies. Make it extremely difficult to try to refill, and tell you they are empty when they are not.

15 posted on 02/22/2005 3:22:47 PM PST by Always Right
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To: RichardW
While I don't think there is any merit in this suit,

I think it has merit and I hope she collects a few million and scare the cartridges out of HP, Cannon, Lexmark, etc.

When lasers first hit the desktop market, co's threatened to void warranties if users installed refilled cartridges. Co's got sued. Now, they warranty the printers; they just chastisingly recommend the non-use of refills, due to quality, etc.
16 posted on 02/22/2005 3:23:24 PM PST by TomGuy (America: Best friend or worst enemy. Choose wisely.)
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To: holymoly
A typical phony extortion suit rushed and filed to get in before Bush signs his class action reform law.

Expect a flurry of these "lawsuits" in the immediate future, nothing more than grandfathered robbery and blackmail.

17 posted on 02/22/2005 3:23:27 PM PST by FormerACLUmember (Honoring Saint Jude's assistance every day.)
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To: Publius6961

George Eastman was the one who came up with the idea of
practically giving away the Brownie Camera, and making a
profit on the consumable film.

It's an old technique; been around for a 100 years or more.


18 posted on 02/22/2005 3:23:47 PM PST by plangent
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To: holymoly

Hummm I just bought a Canon Multipass. I get the Black for $5 and the color for 10. the first thing I did was look at the printers and then checked out the cartridge price. Determined my choice.


19 posted on 02/22/2005 3:24:01 PM PST by marty60
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To: sgtbono2002
Being able to charge whatever they like for cartridges is like having a license to steal.

That's the freemarket economy. What's the alternative to this? Price-ceilings? Govt-mandated price fixes? Or maybe taking a cue fromt he agricultural industry, have government set the cost of cartridges below the cost of manufacturing, and then support the cartridge companies with subsidies.

20 posted on 02/22/2005 3:24:25 PM PST by natewill (Start the revolution NOW!)
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