I'm very sorry to hear of the state of affairs there. It seems to be a severely mismanaged place, but as you have indicated there are better places nearby and you have the option of getting better care, something that our British Friends may not have available if they only have access to NHS services.
I'm sure that if you were to relate your story to healthcare workers at other hospitals they would tell you that the incidents you experienced are not representative of State or Federal standards and are not what any hospital in the United States would consider a "Cadillac Facility".
That's the difference....the standards related in this article are to be the NATIONAL STANDARDS for Great Britain's National Health Service.
I've learned enough from Mack's experience to check into decent hospitals before being passively admitted. I've also learned from the experiences of Russian (formerly Soviet) athletes and am putting together my own "care kit" in the event that I ever need extended hospital care: sanitized bedclothes, sheets, pillow, personal care items etc.
Britain is just in ghastly shape. I feel for the poor people there. The legacy of socialism, sigh.
If you're ever in the Flagstaff Medical Center, post to FR and we'll come and carry you off. (We're old military medics and we can at least keep you clean and dry.)