HP's tech support for printers works like a charm - a 13 month old printer stopped working - I called the hot-line - the very polite Indian on the other end spent 10 minutes asking questions - we repeated everything I had already done - it was determined to be a 'mechanical failre' - the solution was easy - HP doesn't provide parts for printers worth less than $350 - junk the printer - buy a new one - be sure to buy the extended warrenty so you can get 'something' when the printer fails.
I have become a big fan of extended warranties. I bought a Dell 2 years ago... it scrogged... Dell shipped me a better model FREE....
27 posted on 01/16/2005 6:37:05 AM PST by Lazamataz
("Stay well - Stay safe - Stay armed - Yorktown" -- harpseal)