[ZULU]

That doesn't anger me as much as having to listen to a second recording "Si habla usted Espanol, etc. etc.,, numero dos."

I NEVER select EITHER button. I just WAIT until the operator gets to me. I find this contiunual pandering to other languages, which is most prevalent in the case of Spanish, to be highly offensive.

This is America and only ENGLISH should be permitted in the public forum.

[new cruelty]

I find this contiunual pandering to other languages, which is most prevalent in the case of Spanish, to be highly offensive.

You actually get offended by companies "pandering" to their non-English speaking customers? That just sounds silly.