Balance laptop = ChiCom rip off artists
Hello all, If you look back through c.s.l you'll see I asked here about AMD's CPU speed nomenclature because I bought one of Wal-Mart's "Balance" notebooks, advertised as an Athlon XP-M 1800+, and found that it is only running at 1.2GHz. I've been in touch with a couple of other purchasers of this laptop now, and one of them agreed to break his warranty seal and investigate the ACTUAL part number etched on the CPU chip. He had the $598 model, advertised as an "Athlon XP-M 1600+". The actual OPN on his CPU is AHM1100AV53B, which if you refer to AMD's part# breakdown guide, is a 1.1GHz (not 1600+) mobile Athlon 4, not an XP-M. The link to that guide is: <http://www.amd.com/gb-uk/assets/con...n_Rev05_ENG.pdf> In summary: 1. We have been sold an older-generation mobile Athlon 4, not the current-generation mobile Athlon XP chip that was advertised. 2. The $598 machine sold as "1600+" is actually running at 1.1GHz, which would make it a 1400+. It has been confirmed that it does not have the advertised CPU in it. 3. The $698 machine sold as "1800+" is actually running at 1.2GHz, which would make it a 1600+ if it was an XP-M. There was never a mobile Athlon 4 made in the 1800+ speed rating, by the way. Although I have not broken my warranty seal, I am sure that it will also not have the advertised chip in it, based on the information above. 4. This is not an isolated one-off manufacturing error. The special "Balance" BIOS (not available for download anywhere, but only to be found preloaded on these machines) has been hacked to report false CPU information on the POST screen. If you flash with the normal, generic BIOS off ECS's web site, you see *actual* information about the chip. I was in touch with Wal-Mart's customer service last week, and they said they'd replace the unit. However that was before I found out the above. If you are affected by this issue, I encourage you to email me, because I am going to be talking to the customer service manager for walmart.com on Monday afternoon. More pertinently, I would like someone who is still running with the factory-shipped BIOS to use the "a535.exe" utility (which is really just amiflash renamed) to save their BIOS to a file and email it to me so that I can examine it. If someone could get it to me this weekend, it would be a great thing. Obviously I'm going to insist on a refund, and I'm sure Wal-Mart will give it to me. Equally obviously, you're entitled to a refund too, since you were shipped something other than what was advertised. But more importantly we need to get the advertising pulled so that the OEM who made this fraudulent product gets hit where it hurts. Even more obviously: Do not buy this product!
marking for later info on the quest...
Can you say class action?
I saw this on another site the other day. Think it was a site selling an Athlon XP 3200+, then reporting the cpu speed as below what the 3200 should be. Will have to wait for kiddo to get back up; he remembers everything.
Hey, wait a minute. Don't do anything just yet, let me run out and buy one so I can get in on the class action suit too.