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Toll-Free Hassle - When good EZ TAGs go bad (Automated traffic ticket camera failures)
Houston Press ^ | October 28, 2004 | As told to Richard Connelly

Posted on 12/09/2004 12:44:18 PM PST by weegee

As a freelance reviewer for the Houston Press, Mike Smith listens to a lot of music. Unfortunately for him, much of his listening is done while he's on hold for the Harris County Toll Road Authority's customer service phone line. Not only does the music selection get a thumbs-down (it's "sappy"), so does HCTRA.

For two years, Smith has been getting notices that he owes the authority money for illegally driving through the EZ Pass lane. As proof, the authority includes automated camera photos of a 2002 Ford Mustang speeding past the toll booth.

The only trouble is, Smith drives a Ford Explorer. Which doesn't look a whole lot like a Mustang.

And so he goes on hold and gets more demand letters in the mail. "What pisses me off is this kind of threatening legal language toward me when I've already had 20 to 30 of these dismissed for incorrect identification," he says.

HCTRA spokeswoman Patricia Freise is perplexed. "This has been a first for us," she says. There must be two vehicles registered in the DPS database with that same license plate, she says. "How in the world that happened, I have no clue."

It turns out there are not two such license plates in the DPS database, although there is a 2002 Mustang listed whose license plate is identical to Smith's except it includes an N where Smith's has an M.

The agency's computer system reads and enhances the license plate photos -- a HCTRA worker suggested to him that it could be misreading his number.

To which Smith replied: "It could be that this guy is out running the tollway and has taken a piece of black tape and made his N an M." (Said the HCTRA worker: "I never thought of that.")

A lot of people have suggested Smith simply get a new license plate. (A lot of sane people.) But that's not his style.

"I'm like, 'I'm not going to go and stand in line and pay the money to get a new license plate. You're crazy,' " he says.

Hey, it's just a thought. In the meantime, enjoy that on-hold music.


TOPICS: Constitution/Conservatism; Crime/Corruption; Culture/Society; Government; Miscellaneous; US: Texas
KEYWORDS: bigbrother; cameras; crime; houston; orwell; texas; traffic; trafficcameras; trafficlaws
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(photo: Daniel Kramer)

Explorer? Mustang? It's all the same to Harris County.


1 posted on 12/09/2004 12:44:18 PM PST by weegee
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To: weegee

This reminds me of an old "ADAM-12" episode...


2 posted on 12/09/2004 12:47:12 PM PST by 2banana (They want to die for Islam and we want to kill them)
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To: weegee

This is OLD news for NJ residents...


3 posted on 12/09/2004 12:47:29 PM PST by frog_jerk_2004
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To: 2banana

They "suggest" getting a new plate. Unless he can get the police to change the address associated with the OLD plate, he will still be mailed the citations.

No different than if he sold the car to someone who refused to get new plates.


4 posted on 12/09/2004 12:48:32 PM PST by weegee (WE FOUGHT ZOGBYISM November 2, 2004 - 60 Million Voters versus 60 Minutes - BUSH WINS!!!)
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To: weegee

EZ Pass should be abolished. Instead of abolishing the tolls in NJ they made it easier to pay. That's great logic if you're a DEVILCRAT State Senator, Assemblyman or Gayvenor but if you're a regular serf taxpayer it sucks.


5 posted on 12/09/2004 12:49:53 PM PST by frog_jerk_2004
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To: weegee

I love these stories. (My neighbor says we live 50+ miles from the nearest traffic light.)


6 posted on 12/09/2004 12:50:10 PM PST by FreedomFarmer (*Mischief * Managed!*)
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To: weegee
The agency's computer system reads and enhances the license plate photos

Perhaps they should actually look at the pictures, rather than relying on a computer that is having a poor track record. (Then again, that means a government worker would actually have to *do* something beyond his job description).

7 posted on 12/09/2004 12:50:18 PM PST by Fudd (Never confuse a liberal with facts.)
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To: frog_jerk_2004
I posted this in part because of a stepped up call for such cameras in Houston (by the Daily Pravda...):

CAMERA-SHY It's time to implement videocam traffic enforcement

Then again, this is the part of the state that has started giving co-tags to students so that officials will know when/where they got on/off the bus. If we gave them GPS tracking chips, we would be able to find them when they were kidnapped.

8 posted on 12/09/2004 12:51:19 PM PST by weegee (WE FOUGHT ZOGBYISM November 2, 2004 - 60 Million Voters versus 60 Minutes - BUSH WINS!!!)
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To: frog_jerk_2004

...Or PA Turnpike Drivers.....


9 posted on 12/09/2004 12:53:00 PM PST by JSteff
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To: FreedomFarmer
"My neighbor says we live 50+ miles from the nearest traffic light."

And what do you say?

10 posted on 12/09/2004 12:57:31 PM PST by Redbob
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To: weegee
""It could be that this guy is out running the tollway and has taken a piece of black tape and made his N an M."

Hmmm, now there's an idea!

11 posted on 12/09/2004 12:59:18 PM PST by Redbob
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To: Redbob

I drive a horse and buggy, and don't have the time or inclination to go look.


12 posted on 12/09/2004 1:00:10 PM PST by FreedomFarmer (*Mischief * Managed!*)
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To: weegee

Geeze, if they know when he comes thru and how often, maybe they could post a cruiser there to arrest the scofflaw the next time he shows up!


13 posted on 12/09/2004 1:00:43 PM PST by liberateUS
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To: frog_jerk_2004
EZ tag COULD be abolished if the tollway (which has been drawing in more money than anticipated) were being paid off instead of refinanced with the money siphoned off for other things.
14 posted on 12/09/2004 1:01:05 PM PST by weegee (WE FOUGHT ZOGBYISM November 2, 2004 - 60 Million Voters versus 60 Minutes - BUSH WINS!!!)
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To: weegee
"It turns out there are not two such license plates in the DPS database, although there is a 2002 Mustang listed whose license plate is identical to Smith's except it includes an N where Smith's has an M.

"It could be that this guy is out running the tollway and has taken a piece of black tape and made his N an M."

So what's stopping Smith from changing HIS 'M' to and 'N' and makinig life Hell for the Mustang owner?

15 posted on 12/09/2004 1:01:34 PM PST by Redbob
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To: weegee

There has to be a known failure rate for these systems. I'm guessing around 5%. The company that makes them and the cities that buy them need to report the failure rate so the public is informed.


16 posted on 12/09/2004 1:01:39 PM PST by Kirkwood
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To: weegee
EZ tag COULD be abolished if the tollway (which has been drawing in more money than anticipated) were being paid off instead of refinanced with the money siphoned off for other things.

PING! Like paying the salaries for the toll takers and other infrastructure that is a direct result of the toll booths themselves.

17 posted on 12/09/2004 1:03:47 PM PST by frog_jerk_2004
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To: frog_jerk_2004
This is OLD news for NJ residents...

Can you point me to any other NJ articles about this...it's happening to a friend of mine. She doesn't have EZ-Pass & yet they suposedly photograph her going through EZ-Pass lanes...

18 posted on 12/09/2004 1:03:53 PM PST by pookie18 (Clinton Happens!)
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To: weegee
I received an EZ Tag (or whatever it's called) ticket from the Golden Gate Bridge a couple of years back.

Trouble was, I was no where near 'Frisco on the date in question.

Luckily for me, I was in a Rental Car in Los Angeles at the time of the ticket, while my POV was safely ensconced in my garage.

It took weeks of telephone calls, Xeroxing and other time wasting to rid my Car Registration of this ticket.
19 posted on 12/09/2004 1:04:13 PM PST by TommyUdo (The Democrat Party-- Proudly Pimpin' off Po' Folk since 1964)
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To: Kirkwood
There has to be a known failure rate for these systems. I'm guessing around 5%. The company that makes them and the cities that buy them need to report the failure rate so the public is informed.

The failure rate in NJ a while back was so unbelievably high that everyone I knew that had EZ-Pass had at least one of these summons. They were all dismissed by the State but then Gov. McGreedy (McGreedy for money and gay lovin') decided to fleece the EZ-Pass users by surcharging us with a $1 month service fee.

20 posted on 12/09/2004 1:06:36 PM PST by frog_jerk_2004
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