I'm new at this,but I'm ready to follow directions,as to e-mails and letters or calls.
Welcome to my world of grunt-dum. Good to have company in the lower recesses of FR.
Senators, etc., have begun to pay little attention to e-mails. If possible, best to (1) hand-write a letter, then (2) type a letter, (3) make a personal phone call and, last, (4) fax. E-mails are given less attention than the others. (Or so I've heard.)