They weren't actually disenfrachised; they just felt disenfranchised.
A polling site at Cleveland Middle School in Detroit suffered some of the same difficulties, as the site had no translated ballots for Arabic speakers and lacked any interpreters. Election officer Susie Johnson said she could only resort to explaining slowly to non-English speaking voters how to vote. “We just keep repeating what’s on the ballot until they understand,” she added. Many non-English speaking voters managed to submit the ballot, though, with their family members functioning as interpreters.
If the law allows only citizens and naturalized citizens to vote and if the law requires people seeking to become naturalized citizens to have a basic understanding of English, thenn why we are handing out bilingual ballots of any kind.
I would imagine it's a generation chauvinistically raised in a virtually non English speaking culture.