The words coming out of your mouth about this need to be:
If you start out by saying, "He received an "other than honorable discharge," you're going to loose the layperson. Only use this in the explanation.
Additionally, the fact that Kerry used his political influence to have this changed, should be pointed out in the talking points.
Look, I personally know several people who have changed their OTHD to an Honorable after several years. I think you have to wait 2 or 3 years, depending on the situation. You simply have to request it.
I totally agree!!