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To: tdadams
Anecdotes are hardly a good basis for saying Indian call centers should be illegal.

WTF??? Just where did I call for making Indian call centers illegal???? THAT is a DU trick. Just make up stuff. Claim I said something I did not. Then base your argument on the point you just fabricated.

I simply pointed out that firms doing business in India need to be careful and allow for the fact that they are operating in a non-US legal environment. I NEVER called for making them illegal. Just that if you have sensitive data make sure you take precautions to protect it. If you can't ensure its protection, consider keeping the call center in the U.S.

87 posted on 10/14/2004 12:22:08 PM PDT by FreedomCalls (It's the "Statue of Liberty," not the "Statue of Security.")
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To: FreedomCalls
I simply pointed out that firms doing business in India need to be careful and allow for the fact that they are operating in a non-US legal environment. I NEVER called for making them illegal.

No you did not, and I acknowledge that. It was not my intention to give the impression you did. But some of the rhetoric here begs the question, "What would you propose?" And the answer to that by some here would certainly be to make overseas hiring by American companies either illegal or prohibitively expensive. I think that's a misguided and short-sighted policy.

As I said before, if American companies are truly concerned that they can't trust the overseas environments in which they operate, then the trend will cease. However, I think this is a specious word of caution. There are no widespread reports of they type of problems you mention, American companies operating in India seem to have confidence in that environment, and the Bangalore and Hyderabad areas of India have gone to great lengths to ensure that they can cater to the needs of western businesses. They have taken great steps to win that business. They are not likely to jeopardize those contracts now that they have them.

Your concerns, I'm sure, are sincere, but they're mostly hollow.

134 posted on 10/14/2004 1:33:45 PM PDT by tdadams ('Unfit for Command' is full of lies... it quotes John Kerry)
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