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Windows XP Service Pack 2: Install With Care
CRN ^ | Jul. 23, 2004 | Frank J. Ohlhorst and Vincent A. Randazzese

Posted on 08/12/2004 9:46:18 PM PDT by LTCJ

Windows XP Service Pack 2: Install With Care

By Frank J. Ohlhorst and Vincent A. Randazzese, CRN
9:00 AM EDT Fri. Jul. 23, 2004

The real surprise with Microsoft Windows XP Service Pack 2 isn't potential compatibility issues, but the mayhem that can occur when SP2 is downloaded onto a system.

CRN Test Center engineers evaluated a release candidate two (RC2) version of SP2, and upon completion of the install on three out of five systems, the machines blue-screened. A message stated that "winserv" was missing. The blue screen occurred on both Advanced Micro Devices (AMD) and Intel platforms, and all systems were running Windows XP Pro with Service Pack 1 installed. Every possible avenue to get back into Windows failed.

To remedy the problem, CRN Test Center engineers reached out to Microsoft. The company provided instructions on how to work around the blue screen and uninstall SP2, but it didn't answer questions on what causes the blue screen or the specific systems that may be affected. Microsoft recommended using the Windows XP recovery console to boot the system and then accessing the "%windir%\$NtServicePackUninstall$\spuninst" folder.

Once in the folder, engineers had to rename "spuninst.txt" to "spuninst.bat" and execute the batch command "batch spuninst.bat." When that process was completed, a rollback of the Service Pack file should have occurred. That didn't happen. So the batch file had to be executed a second time, and then access to Windows XP was restored--but with some caveats. Once back in the Windows operating system, Test Center engineers had to open the registry and set "HKLM\System\CurrentControlSet\Services\RpcSs\ObjectName" to "LocalSystem." Next, engineers executed the "windir%\$NtServicePackUninstall$\spuninst\spuninst.exe," which prompted additional rollback changes to the registry.

After that process finished, some interesting events occurred. The rollback process uninstalled every device that existed in the PC. Network cards, video cards and all system resources were uninstalled. The PC was able to recover all of the uninstalled items, except one, upon a reboot. The graphics card, the Matrox Millennium P650, couldn't be recovered. Engineers tried to reinstall the drivers but, oddly enough, the Matrox folder was erased from the system and unable to be recovered. The only way to correct the problem was to go to Matrox's Web site and download the drivers from the support page.

The rollback also removed SP1; absolutely no remnants of SP1 existed anywhere in the system. To verify that problem, CRN Test Center engineers went to the Windows update page, and SP1 existed as a critical update, which needed to be installed again.

Before applying Service Pack 2, make sure a full backup of the PC is implemented. Imaging software, such as Symantec Ghost or Acronis True Image Backup, probably offers the best defense against problems caused by ill-behaved patches.

Microsoft's objective with Windows XP SP2 is to make it easier for end users to configure and manage security resources via new functionality and stronger security settings. Microsoft hopes the new settings will translate into safer Web browsing and improved security infrastructure for both businesses and individuals.

The smoke around the campfire, though, is that SP2 will wreak havoc on many security and firewall software utilities, forcing a redesign of antivirus suites, e-mail clients and firewalls. Test Center engineers installed SP2 on systems with utilities including Panda Software, Trend Micro, Symantec and Avast antivirus software, and all worked seamlessly. Symantec recently claimed that folks who download SP2 will need a Norton patch to co-exist with SP2. Yet Test Center engineers found that not be the case.

The functionality that SP2 brings to the table may make many third-party security utilities--such as popup blockers and software firewalls--obsolete. That functionality may push many security ISVs to rethink their marketing strategies.


TOPICS: Miscellaneous; News/Current Events; Technical
KEYWORDS: bluescreenofdeath; dell; lowqualitycrap; microsoft; servicepack2; sp2; windows; xp; xphomeedition
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To: LTCJ

I would recommend you put Windows 2000 Pro on her system. It's the most stable version of Windows that has ever been released. I work tech support for a software company that services the heavy duty truck and auto repair industries. I'm their Chief Network Technician and trouble shooter.

90% of the systems that we have that run on Windows 2000 Pro have little to no trouble.

Windows Xp has considerably more trouble and probably will have for a long time to come.


61 posted on 08/13/2004 10:00:14 PM PDT by Leatherneck_MT (Goodnight Chesty, wherever you may be.)
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To: LTCJ
Interesting, but not surprising. Every machine is different. If there's one thing I've learned the hard way after years of working with Windows, it's to have a disaster plan, including a full backup and factoring in time needed to do a clean wipe-out and re-install of everything in the event of disaster.

BTW, I've had a few (not immediately obvious) failures with relatively new Lite-On CDR's -- that may have been the issue with your daughter's machine.

62 posted on 08/14/2004 10:36:46 AM PDT by browardchad
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To: Rose in RoseBear

ping...


63 posted on 08/14/2004 10:41:56 AM PDT by Bear_in_RoseBear (I have to admit it, Joe sure knows how to live.)
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To: chuckles
If I could only learn Linux!!! If I could only learn anything,......just anything, at my age.

Hey it is still possible to learn at an advanced age, I'm doing it, but I didn't take the approach of trying to install Linus on the same machine with Windows XP.... .. I just setup a separate machine , got me some Linus stuff and installed, it and I am now browsing only with Linux.

There are multiple ways to get there, an easy way is to buy the Sams ...Teach yourself Red Hat Linux Fedora in 24 hours.. (less than $30.) . has a CD containg Fedora, download that baby , give it the whole machine and the disks, and go.... well, if you have modem access to the network as opposed to broad band check a computer forum somewhere to see if your specific modem is supported... Watch out for Gigabit Network cards also, bought one that Fedora wouldn't talk too... other specialized hardware like scanners, USB devices, special RAID cards also...

Try it and have some fun!

64 posted on 08/14/2004 10:59:41 PM PDT by Ernest_at_the_Beach (A Proud member of Free Republic ~~The New Face of the Fourth Estate since 1996.)
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To: NJ_gent
Firefox is working great for me, much prefer it over Mozilla, I like the ability to just use the Ctl key and the scroll wheel to increase the font size.
65 posted on 08/14/2004 11:02:19 PM PDT by Ernest_at_the_Beach (A Proud member of Free Republic ~~The New Face of the Fourth Estate since 1996.)
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To: LTCJ

BTTT


66 posted on 08/14/2004 11:02:24 PM PDT by Fiddlstix (This Tagline for sale. (Presented by TagLines R US))
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