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Southwest has had ONE accident, that I remember... As far as speed is concerned, I'm happy for that. Southwest gets me where I need to go, and makes sure I get there on time, even if we're late getting off the gate.

The accident was caused by the crew pushing to get on the ground at Burbank. Speed was the very issue. They did not setup for a proper stabilized approach, and landing fast on a runway that is only a mile long.

With all due respect, "on time" may look like one thing to a passenger, and something completely different to those of us backstage. Every pilot likes to be on time... we just know that our abilities will only get us so far, and eventually the odds catch up with people who cut corners.

And yes, their employees are very nice and friendly. They are indeed the model of the industry in that regard. My comments were directed at "no problems" - from your seat in the back of the plane, there may be no problems.

My comments were directed at "no problems" - from your seat in the back of the plane, there may be no problems.

And isn't that the objective? Of course there are problems, but, if I don't know about them, they don't bother me.