ya - I realized that when I reread the post - which is why I included "instructions" in the second 1/2 - and it was clear of any advertising... laugh... It was clearly a book of instructions... anyway she FINALLY believed me... it was a very weird conversation indeed - actually she never did try to get me to go with parcel post - she kept going over the requirements for media mail. It was as though she was not sure what the requirements entailed. It was truly enough for me not to offer media mail again - too much hassle.
That's a good thing for me, as it is my job to help them and customers with these obscure little regulations.