[stylin19a]

You hit the nail on the head. I trained my replacements. I showed them how to press the buttons and I wrote the documentation for the processes>
How do I tell them what i KNOW and how i KNOW when to do.
The cleint can't swallow their pride, and are mired in various outages...sometimes, the lowest bidder is the lowest bidder for a reason.

[stylin19a]

oh good grief !
cleint=client
when to do. = when to do it.