[CSM]

Sounds to me like you have a management problem at your company. If the original company is not able to effectively do their job, they should be fired and a replacement should be found. If the Management at your company is allowing this to continue, I would get out now!

The scenario you describe is not an "outsourcing" scenario. The intent was to maintain those positions for the "new" tasks. The results may be different, however, to say that these are high paying jobs being outsourced isn't accurate.

[mommybain]

is not an "outsourcing" scenario...

Semantics: it is an offshoring scenario. Jobs that used to be done by Americans in North Carolina on Eastern time are now being done by Indians in whatever-the-heck it is over there.

Management problem: agreed, whole-heartedly. These managers do refer to this arrangement as outsourcing, though, even if there are no job losses at this point. Go figure.