[mountaineer]

Thanks - we have a provider at home, through my husband's employer. Needless to say, I'll be going the Wi-Fi route as soon as possible.

The last time I called AOL a few days ago, I blew up and slammed the phone down, then wrote my second letter demanding to be cancelled and threatening to file a complaint with the attorney general consumer fraud unit (ha! I don't even know if my state has one).

[Overtaxed]

I had to cancel my credit card to get rid of them.

[Squawk 8888]

The best way to deal with these outfits is to "lose" your credit card so the next attempt to debit you fails. You can also go to your credit card provider and ask them to do a chargeback. When the bank gets such a request, they debit the merchant and put the onus on them to prove that you authorized the charge.