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Office Workers Willing To Leak Passwords for Chocolate
internetweek.com ^ | Updated Monday, April 19, 2004, 3:00 PM EDT | Mitch Wagner

Posted on 04/20/2004 7:35:34 AM PDT by NotQuiteCricket

Almost three quarters of office workers in an impromptu man-on-the-street survey were willing to give up their passwords when offered the bribe of a chocolate bar.

The organizers of the conference Infosecurity Europe 2004 plans to announce on Tuesday that they surveyed office workers at Liverpool Street Station in England, and found that 71 percent were willing to part with their password for a chocolate bar.

The survey also found the majority of workers would take confidential information with them when they change jobs, and would not keep salary details confidential if they came across the details.

Some 37 percent of workers surveyed immediately gave their password. If they initially refused, researchers used social engineering tactics, such as suggesting that the password has to do with a pet or children's name. An additional 34 percent revealed their passwords at that point.

The company said: "Of the 172 office workers surveyed many explained the origin of their passwords, such as 'my team - Spurs,' 'my name - Charlie,' 'my car -minicooper,' 'my cat's name - Tinks.' The most common password categories were family names such as partners or children (15%), followed by football teams (11%), and pets (8%). The most common password was 'admin.' One interviewee said, 'I work in a financial call center, our password changes daily, but I do not have a problem remembering it as it is written on the board so that every one can see it.... I think they rub it off before the cleaners arrive."

The survey also found:

- 53 percent of users said they would not give their password to a telephone caller claiming to be calling from their IT department.

- Four out of 10 knew their colleagues' passwords.

- 55 percent said they'd give their password to their boss.

- Two thirds of workers use the same password for work and for personal access such as online banking and web site access.

- Workers used an average of four passwords, although one systems administrator used 40 passwords, which he stored using a program he wrote himself to keep them secure.

- 51 percent of passwords were changed on a monthly basis, 3 percent changed passwords weekly, 2 percent daily, 10 percent quarterly, 13 percent rarely and 20 percent never.

- Many workers who regularly had to change their passwords kept them on piece of paper in their drawers, or stored on Word documents.


TOPICS: Business/Economy; Crime/Corruption; Culture/Society; Foreign Affairs; News/Current Events; Technical; United Kingdom
KEYWORDS: techindex
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No, it wasn't scientific...but it does highlight the network security administrator's fear of social engineering. Something that may have been overlooked is lying to get a candy bar (I know I would - but then, I'm bad).
1 posted on 04/20/2004 7:35:36 AM PDT by NotQuiteCricket
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To: NotQuiteCricket
Almost three quarters of office workers in an impromptu man-on-the-street survey were willing to give up their passwords when offered the bribe of a chocolate bar.

Aha! Hackers' secret revealed!

(And think what a pack of M&Ms might get you . . . )

2 posted on 04/20/2004 7:40:41 AM PDT by In_25_words_or_less (It's more a guideline than a rule ;o)
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To: NotQuiteCricket
They picked the wrong reward - they should have offered CHEESE. That would have upped the percentage a LOT.

That said, a password by itself isn't useful unless one knows where the password is used and has access to the system where the password is required. I could, for instance, tell you that a PIN I use is 3627. But unless you know WHERE that password works, it's useless to you.

If I'm in London on holiday and some stranger wants to know my laptop's password (remember, I'm on holiday and left the laptop at home), I'd be all too happy to give it to him in exchange for cheese. Since he doesn't have my laptop nor know where it is, the password is useless and he's just bought me some cheese.

Michael

3 posted on 04/20/2004 7:42:13 AM PDT by Wright is right! (It's amazing how fun times when you're having flies.)
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To: Wright is right!
Yeah, it doesn't do much good with out a username either. That said - maybe they were working on women? You know women and chocolate...
4 posted on 04/20/2004 7:46:13 AM PDT by NotQuiteCricket (10 kinds of people in the world us and them.)
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To: NotQuiteCricket
Chocolate: the Achilles' Heel of online security. Who knew?
5 posted on 04/20/2004 7:50:37 AM PDT by January24th (what a difference a day makes)
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To: NotQuiteCricket
No, it wasn't scientific...

Not scientific at all. Were these passwords verified to be valid?

6 posted on 04/20/2004 7:50:41 AM PDT by BrooklynGOP (www.logicandsanity.com)
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To: NotQuiteCricket
It’s why a lot of outfits use things like the RSA SecurID thing. You make your ID and password whatever you want, but the last 6 digits of the password are pseudo-randomly generated by the SecurID card and they change every 90 seconds or whatever.

That’s real dandy until you lose/misplace your SecurID card. Then you’re really screwed.

7 posted on 04/20/2004 7:53:26 AM PDT by Who dat?
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To: BrooklynGOP
Dunno if they were validated or not - but I bet they got the chocolate before any kind of validation was done. Also, I don't see many companies saying - sure MR Reporter, you can come in and try out the password you got from Sam on this terminal over here. So, I'd have to guess no.
8 posted on 04/20/2004 7:54:27 AM PDT by NotQuiteCricket (10 kinds of people in the world us and them.)
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To: BrooklynGOP
I'm not sure if getting the password was nearly as interesting as: - Many workers who regularly had to change their passwords kept them on piece of paper in their drawers, or stored on Word documents. And also that quote from the guy who said that the passwords were changed everyday, but put up on a board.
9 posted on 04/20/2004 7:56:29 AM PDT by NotQuiteCricket (10 kinds of people in the world us and them.)
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To: NotQuiteCricket
"You know women and chocolate..."

I have met women, and I have met chocolate. I prefer meeting women who have chocolate.

That said, chocolate's effect works just as well on men as it does with the fairer gender. The multi-filled chocolate torte I make rolls just as many men's eyes as women's. I call it the Hyperventilation Torte - because it always has that effect.

Michael

10 posted on 04/20/2004 7:57:54 AM PDT by Wright is right! (It's amazing how fun times when you're having flies.)
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To: *tech_index
filing
11 posted on 04/20/2004 7:58:49 AM PDT by stainlessbanner
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To: Wright is right!
He is funny, he cooks, and he comments on tech(ish) threads.
I think I may be interested...
12 posted on 04/20/2004 8:02:41 AM PDT by NotQuiteCricket (in the chocolate torte.)
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To: NotQuiteCricket; Poohbah; veronica
No wonder Kevin Mitnick did all the stuff he did...
13 posted on 04/20/2004 8:04:45 AM PDT by hchutch (Tommy Thompson's ephedra ban STINKS.)
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To: Wright is right!
they should have offered CHEESE.

Think of the possibilities if a moose had offered them the cheese.

14 posted on 04/20/2004 8:09:44 AM PDT by Freebird Forever
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To: Freebird Forever
Think of the possibilities if a moose had offered them the cheese.

Only if their sister would have been there to get bit.
15 posted on 04/20/2004 8:11:41 AM PDT by NotQuiteCricket
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To: NotQuiteCricket
"He is funny, he cooks, and he comments on tech(ish) threads. I think I may be interested..."

And you, my dear, are especially adorable in the morning.

Actually, my favorite threads of comment are those in which it appears that other posters may be missing something - a perspective, an inside look, a bit o' history. My life has been quite varied, so there's a lot of useless data flitting around in my head that can be converted to a modicum of utility.

Plus, I abhor one-line posts. So if I AM drawn to comment, it's fun to make it a pithy one.

Michael

16 posted on 04/20/2004 8:12:38 AM PDT by Wright is right! (It's amazing how fun times when you're having flies.)
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To: In_25_words_or_less
"Aha! Hackers' secret revealed! "

Social Engineering is the hacker's best friend.
17 posted on 04/20/2004 8:13:26 AM PDT by Rebelbase
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To: Rebelbase
Social Engineering is the hacker's best friend.

That and a janitorial job.
18 posted on 04/20/2004 8:17:09 AM PDT by NotQuiteCricket
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To: NotQuiteCricket
I think the reality is that the office workers were willing to lie for a piece of chocolate.

You want my password for that Godiva Bar??? MMMMMM.... OK get ready to copy, just don't ask me to remember what I told you.

19 posted on 04/20/2004 8:20:52 AM PDT by Pylot
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To: Wright is right!
"Plus, I abhor one-line posts. So if I AM drawn to comment, it's fun to make it a pithy one"


You wanna say that again, cause I'm not sure that it made any sense.

20 posted on 04/20/2004 8:37:55 AM PDT by NotQuiteCricket
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