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To: 1Old Pro
I used to like DISH until we went to upgrade our system to get local channels. We bought and paid for two new receivers and were told we'd get them in a few days and then would be able to put the order in on the new superdish that's required as well.

They said the superdish would be able to be installed within two weeks of getting the receivers hooked up. Well, we got the receivers after ten days (four more than actually quoted). We got them installed and one didn't work from the get-go. Had to send it back. At the same time, they're now saying no installs until Feb or March. We argued that they promised two weeks when we bought the receivers.

They pushed up to Jan 18th. Then the local installer says they can't do it then and push back to Feb 19th. Last week we got a call and they said nothing until April 28th. This really pissed me off. I'm contacting the AGs office on this crap. They presold a system they didn't have and couldn't have until April. We ordered it in December. I'm going back to DirecTV.

75 posted on 02/24/2004 12:19:17 PM PST by IYAS9YAS (Go Fast, Turn Left!)
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To: IYAS9YAS
We are Dish customers,had Dish 500.Called February 12th to upgrade to SuperDish and three additional receivers.Had it all installed free by end of the day February 18th.In Northern Indiana.Did it all through Dish at their toll free number.
83 posted on 02/24/2004 12:31:56 PM PST by John W
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To: IYAS9YAS
LOL, I've gone/am going thru the same thing with local channels. It now lloks like late March for me. They are TOTALLY unorganized.
156 posted on 02/25/2004 8:43:48 AM PST by 1Old Pro
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