To: 300winmag
Good points. Seems like companies like Dell overlooked the price vs. value thing with their tech support. I don't mind paying more for good service. That's value.
45 posted on
02/17/2004 7:12:02 AM PST by
manic4organic
(An organic conservative)
To: manic4organic
Of course a good company would build their products so that the need for tech support in the first place is rare.
47 posted on
02/17/2004 7:13:43 AM PST by
dfwgator
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