Replies

I think your points were well taken.

For some reservation guy to be asking stupid questions of someone who was obviously being professional is beyond the pale, and typical of a know it all union employee.

When Betty was saying that she though they (the hijackers) were in the cockpit, his helpful comments were to the effect of the pilots could be keeping the cockpit sanitized, and maybe they had the door locked. That guy should have had a supervisor there in the first 3 seconds of the call, and if he doesn't know what #3 on the flight is, he shouldn't be working there.

I don't know why she called reservation, and not 911. I find it amazing that they don't have emergency numbers to call. I think that goes back to giving the pilots all the power, they could carry guns, had lots of radios, etc, and treating the flight attendants like wait staff with no training either.

We still haven't learned either. We are so concerned with PC BS that we are not effective at security, airport or otherwise. If I was running it, 30 yr old muslim men named Muhammad would be best to just not fly.

We need to learn from Israel, about security and then ramp that up a bit.