[irv]

Statements out of the lab indicate that the employees think this latest flap has been overblown.

This is the crux of the problem right here. No amount of hand-wringing or retraining is going to change the built-in attitude that "Our security is fine, stop making such a fuss!" until some heads go bouncing across the carpeting.

[henderson field]

Well, you've hit upon the real problem. Federal employees cannot be fired for any reason.

[F16Fighter]

"No amount of hand-wringing or retraining is going to change the built-in attitude that 'Our security is fine, stop making such a fuss!' until some heads go bouncing across the carpeting."

It's GOT to start at the very top.