Yes I have. He was as dim as those under him. However, to be fair, the area this Lowes is in does not have a literate population with which to obtain employees. There is a Lowes about 25 miles away that is very well managed. I have e-mailed the Lowes web site with my complaints (as have others) about this one store in So.CA, but to no avail.
Management is what I have done all my life. It's not hard and comes natural to some, but is impossible for others. I don't really think it comes naturally to Lowes. Since they took over "Eagle's", that were profitable and popular, it seems that they just set about to kill the bird that lays the Golden Egg.
Management is what I have done all my life. It's not hard and comes natural to some, but is impossible for others.
You did the right thing by emailing them. It's a d***** shame nothing was done about it. The other issue you were right on. The problem is that the "impossible" managers are still there. Mangement at the local level drives customer relations and cannot be ignored. As an employee of Lowes, I apologize for your experiences.
Back to the real world of FR. :>)