I agree with you. It was easy, and, frankly, it would have been a serious stubbing of his toe to have done otherwise. The DMV is clueless, but it's a great example of the kind of entrenched disrespect of the public that pervades state bureaucracy.
But I disagree with you on one thing: The most hated public agency in California is the South Coast Air Quality Management District. I know. I used to work for the District.
LOL! Just like a Southron, as if the people of the rest of the State didn't exist except to send you water. ;-)
Neither it or the DMV come close. Most hated? It's the Franchise Tax Board hands down.