I know enough to know that no one can fully analyze these situations based on that pittance of info.
Research it, Largo, Florida. A year later the Microsoft reps came back again to try to get this black mark off of Microsoft's record. In the end they had to admit they could not produce an equivalent Microsoft-based solution at the price requested. I guess they didn't want to dip that far into their anti-Linux slush fund, or that maybe the current monopoly investigation kept them from doing so.