[Pest]

My e-mail to Saturn:

I have heard that Saturn is sponsoring the CBS movie about Ronald Reagan. I have seen excerpts from the movie and I believe that it is shameless slander. Ronald Reagan was one of the greatest men of the last century.

If Saturn sponsors the movie, I will NEVER purchase your product and I will encourage my friends and aquaintences to do the same.

Thank you for your time.

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Their response:

Hello XXXX,

Thank you for writing to Saturn and for your interest. I apologize if our advertising during "The Reagan's" offends you in any way. I can tell you that Saturn advertises during many varieties of programs to appeal to the demographics of that particular show. I have documented your feedback about this show and your feelings about our advertising on it and forwarded it to our Advertising Team.

Thank you again for sharing your feedback

Sincerely,

Carolyn Chriss
Saturn Customer Assistance Center
1-9097020
SR: 1-9097020
SIV-21-5EZB1

[Pest]

My response from US Airways:

Dear Mr. XXXXXX:

Thank you for your e-mail. It is important to us to receive first hand impressions from our valued customers. Please be assured your feedback concerning the CBS project has been shared for internal review.

We appreciate the time you took to contact us, Mr. XXXX, our goal is to make US Airways your carrier of choice.


Sincerely,
Rochelle D. Stanley