Branch closures happen because there is almost no foot traffic at the physical locations. It is expensive to handle a face to face transaction these days.
15 years ago, I would make deposits at the local branch at least two times as week. I knew the manager well. I could name most of the tellers.
I went into the branch for the first time in months the other day. The place was a ghost town.
Everything is online now. Closing branches is financially a good decision. As long as your support systems online are adequate, there isn’t anything that cannot be done online or on the phone.
Closing branches is financially a good decision.
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For “ them”, no one will see the lines of people lining up to try and get their money out.
Entirely agree.