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7 Hour Hold Time For Delta Customer Service? Why Airlines Can’t Keep Up.
19FortyFive ^ | 7/10/2021 | Stephen Silver

Posted on 07/10/2021 6:20:46 AM PDT by Onthebrink

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To: usconservative
went to the local cracker barrel this week with the family....thought we'd be seated quickly as only about half the place was full.

turned out it was because they were short of staff also.

21 posted on 07/10/2021 7:21:18 AM PDT by ealgeone
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To: ealgeone
I've been eating out a lot during my trip to Minnesota this week. Everywhere we go, the restaurants are short-staffed and HELP WANTED signs are everywhere.

We are tipping very well because the ones who are working are doing their very best. 30% or more.

22 posted on 07/10/2021 7:27:26 AM PDT by SamAdams76 (Give me a Pigfoot and a Bottle of Beer)
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To: gcparent

True, but I knew that they’d likely call at a bad time. I just kept one earbud in place while I watched TV.


23 posted on 07/10/2021 7:27:49 AM PDT by SoCal Pubbie
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To: Onthebrink

My daughter is flying Delta back home next saturday. She’s supposed to fly to Baltimore and without explanation they changed her return flight to Dulles in Washington, DC.

Fortunately her car isn’t sitting in Baltimore. My son is picking her up.

She can’t get through to anyone.


24 posted on 07/10/2021 7:36:13 AM PDT by cyclotic (Live your life in such a way that they hate you as much as they hated Rush Limbaugh)
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To: BikerJoe
A fair number of the fast-food places in our area are back to drive-through only (dining rooms closed) due to lack of workers.

I'm not a McDonalds fan, though I do like their coffee. When I'm out and about and need some I'll stop there. The three that are in my normal "stomping grounds" are all drive-through only for the reason you cited above.

I read a study not too long ago about McDonalds getting 70% of their revenue through their drive-thru's. I imagine in the coming years we're going to see an increasing number of fast food places like Mc D's going "drive-through only" and minimizing their restaurant footprints to close the 30% gap in revenue.

Just a hunch ...

25 posted on 07/10/2021 7:36:35 AM PDT by usconservative (When The Ballot Box No Longer Counts, The Ammunition Box Does. (What's In Your Ammo Box?))
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To: Mean Daddy

The company car of a guy I work with was in the shop for a few days. They couldn’t even find him a rental car period for about the same amount of time his car was being repaired.


26 posted on 07/10/2021 7:38:08 AM PDT by cyclotic (Live your life in such a way that they hate you as much as they hated Rush Limbaugh)
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To: usconservative

Pretty much you’ll order online through your phone then drive and pick it up.


27 posted on 07/10/2021 7:38:28 AM PDT by dfwgator (Endut! Hoch Hech!)
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To: dfwgator
Most places I've frequented are already set up to do just that.

McDonalds has done that for quite a while already (even before the pandemic, IIRC) and my favorite Italian beef sammich place started doing it early on during the pandemic. It was their only way to survive I think.

28 posted on 07/10/2021 7:40:56 AM PDT by usconservative (When The Ballot Box No Longer Counts, The Ammunition Box Does. (What's In Your Ammo Box?))
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To: usconservative

I just think eventually it will be the only way to order.


29 posted on 07/10/2021 7:41:36 AM PDT by dfwgator (Endut! Hoch Hech!)
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To: cyclotic
The company car of a guy I work with was in the shop for a few days. They couldn’t even find him a rental car period for about the same amount of time his car was being repaired.

GF wants to head to the Grand Canyon in October. Neither of us have been there. I've read about all the issues getting a rental car and one of the best vacation tips I read was "make sure your rental car is booked first."

BTW, has anyone else noticed that rental car companies are hanging onto their vehicles longer because it's too damn' expensive to replace them right now with the limited auto production related to the global chip shortage?

30 posted on 07/10/2021 7:43:20 AM PDT by usconservative (When The Ballot Box No Longer Counts, The Ammunition Box Does. (What's In Your Ammo Box?))
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To: usconservative

IT’s not that they’re hanging on to them, they sold most of their cars since no one was renting them, now, they can’t buy new ones because of the chip shortage.

The car advice is good. I’ve heard of some folks choosing destination based on car availability.


31 posted on 07/10/2021 7:46:23 AM PDT by cyclotic (Live your life in such a way that they hate you as much as they hated Rush Limbaugh)
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To: dfwgator
Certainly most efficient method from a fast food restaurant perspective.

Order online & pay ahead of time. Show up at the drive-through window, show your receipt/QR Code showing you paid, get that scanned and get your order. Off you go, easy peasy. I agree, it looks like the future of fast food and probably a whole lot more too.

Wal-Mart, Meijers, Costco and others do it today too. Not that I want someone else picking out vegetables, fruit and meat for me but for boxed & canned staples? Shop online, pay online, drive up, show receipt/qr code, order#, groceries placed in trunk and off you go.

32 posted on 07/10/2021 7:48:30 AM PDT by usconservative (When The Ballot Box No Longer Counts, The Ammunition Box Does. (What's In Your Ammo Box?))
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To: SamAdams76
Good on you to tip for the extra work.

Be careful in MN though!

33 posted on 07/10/2021 7:49:04 AM PDT by ealgeone
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To: Onthebrink

Amateurs. I was on hold, using a corded phone, with the I...R...S from 8 to 5 M-F for 6 freakin’ months before they admitted I had indeed signed my 1040.


34 posted on 07/10/2021 7:51:38 AM PDT by bgill
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To: Onthebrink
DELTA: Don't Ever Leave The Airport
35 posted on 07/10/2021 8:15:10 AM PDT by budj (Combat vet, 2nd of three generations.)
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To: Onthebrink

Delta lost my carry on luggage in Paris earlier this week. Took them 2 days to deliver it to my hotel in Hungary.

It was carry on. I waited at the unloading ramp while they brought out all the strollers, but no backpack! They said it would catch up to me in Vienna, but no show!


36 posted on 07/10/2021 8:46:50 AM PDT by tired&retired (Blessings )
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To: Onthebrink

I love flying — but despise the airline business. It’s been nothing but a downward spiral since 9/11.

So glad I’m at a point in my life where I don’t have to fly anymore.


37 posted on 07/10/2021 9:19:40 AM PDT by rhinohunter
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To: Josa

Yep I try to tip big for those waiters that are choosing to work.


38 posted on 07/10/2021 9:23:12 AM PDT by cornfedcowboy ( )
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To: usconservative

Many Chik Fil A’s still have dining rooms closed and only doing drive through. Probably takes less staff and able to serve almost as well.


39 posted on 07/10/2021 9:26:47 AM PDT by cornfedcowboy ( )
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To: Mr. K

I think National’s Emerald Club still works the way it did years ago when I used it often - make a reservation on line or by phone, go to the Emerald Club isle at the National section at the airport, pick any car in the Emerald Club isle(s), head to the exit with your drivers license and your Emerald Club card (which has your credit card and reservation data on it). Check your car in on return, and leave. I seldom saw the people at the rental counter; seldom needed to.


40 posted on 07/10/2021 9:30:11 AM PDT by Wuli
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