I had been with them for decades, nearly half a century, and convinced my wife to find a new bank within the last few years.
I got so fed up with their political BS, but wife had a much more prosaic reason to agree: she thought their service sucked.
It took me some time, but we disentangled us from them.
They called me one day and told me they saw unusual account activity. During a 30 minute conversation that found nothing unusual, they sort of forgot to tell me that they cancelled my atm card. Then they refused to send me a new one where I was located. (I was away from home for several weeks).
I asked if they really wanted to destroy a 26 year banking relationship.
I guess they did.