From what I understand, you have to have the Xfinity X1 cable box. Check your bill. If you see a monthly DVR service fee and a per month HD technology fee, that’s their hidden way of charging for X1. If that’s what you have, you have a beef, because you’re paying for it. Have you tried getting it on the xfinity streaming app? I believe it is free to all subscribers. Once downloaded at the xfinity website, you can stream onto a desktop, tablet, phone. If you can get newsmax via that route, you should be able to get it via your tv. Complain!
Disclaimer: I have no expertise in this. For too long, I had no idea I could get Newsmax with my cable subscription. Well worth the effort to track it down. Good luck.
Thanks,
I have the X1 box, as far as I know.. I guess I’ll have to call and try talking to them...