This just kills me. You catch a shoplifter, they admit guilt in court, but you’re a racist profiler. Making you the perpetrator, them the victim. Go figure.
I spoke to one guy in security a few times and what they do is just kick out the thief, no use keeping them for the cops as you may be on the end of a lawsuit BUT if they are within your premises, you can take a picture of the thief which they do and put it on display. Always keep evidence just in case,