it’s awful...like all the cell phone orders which take precedent at places like Starbucks (where I only go if I absolutely HAVE TO anyway) at the expense of customers who give their orders in-store.
I couldn't agree more and in fact, I totally go out of my way to avoid places with any kind of takeout service. There is a restaurant near me that I have gone to for years. Twice in a row not that long ago, I went there and even though the place wasn't that busy, my order took forever... when I asked what was going on, I was told that they "had a very high load of Uber orders." When I left, I told the owner Frank that I wasn't coming back and told him why.
On a slightly different topic, I avoid restaurants with takeout windows... way too many flies get in and that is one thing I can't stand.