Posted on 10/14/2019 11:27:58 AM PDT by 2ndDivisionVet
Alorica Inc., a global leader in customer experience solutions, today announced plans to hire at least 25,000 customer experience associates across 100 contact centers worldwide. To kick off this ambitious plan, the company is hosting a hiring event at its contact centers around the globe on Wednesday, Oct. 16, 2019, from 10 a.m. to 5 p.m., in local time zones. At these events, held at local Alorica sites, the company will interview candidates and offer jobs on the spot for qualified candidates. To find an Alorica contact center near you or to apply for jobs online, visit jobs.alorica.com.
“Alorica has generated tens of thousands of jobs over the last 20 years, and we’re proud to continue creating career opportunities for people around the world,” said Greg Haller, Chief Operating Officer at Alorica. “Our people are the heart of our business, providing the best customer experiences…just one reason why we were named 2019 BPO of the Year.”
With award-winning strengths in developing talent and fostering a unique culture of giving back, Alorica seeks to recruit, retain and grow the highest-quality workforce in the industry. Based on position, Alorica team members can take advantage of flexible schedules and competitive benefits including paid training, medical and dental insurance, paid time off, paid holidays, sick time, 401(k) and an assortment of employee discounts.
Positions available at Alorica contact centers include Customer Experience Associates (Tech Support, Customer Service, Sales), Team Managers (Supervisors), Operation Managers, Trainers and Talent Acquisition Recruiters.
(Excerpt) Read more at businesswire.com ...
All from India ,LOL
We have an Alorca Center in our complex. They employ a whole lot of folks..
They are in my city where I live, Michigan.
“customer experience solutions”
What’s that a euphemism for?
call centers
Used to work there and not as an agent, higher up ...
No comment to the release, the potential aspect is true but the execution is the key
Say no more, say no more
Know what I mean?
Insanely great bullshi##ers.
They seem to use all the popular buzzwords.
Except for “shazzam”
When I read a press release with language like this one, I always assume the company is a scam run by liars.
There has either been a YUUUGE change in management or they’ve paid a good number of people to bring up their reputation on sites like Glassdoor. They cant keep people for a reason and the reason is entirely upper level management.
They start their relationship with each call center employee with a series of lies and wonder why employees have a bad attitude. They hire by offering much higher than industry wage at initial interview. Then they call back a week or so later saying they cant give you that job but they do have one on another contract at lower pay. Then they call back the day before youre supposed to start and say that that job is full but they’ll be happy to give you one much below standard pay.
I once applied for a network admin job. I was hired and went in for what was supposed to be my first day of work. Things started to turn weird shortly after I arrived and when questioned about it they said that I wasn’t even hired for that job, I was hired for something not even vaguely related that I never claimed to be competent to do or at a pay I areed to so I walked and went to another offer I had.
They are consumed by metrics. They don’t know what to measure or what it means so they measure what they can and misapply it to the call center staff creating a miserable work place.
You start each day at whatever time they tell you and you work until they say you can go home. Not a stable personal life that many are willing to put up with for long.
What do they do? Seriously.
Call center stuff at our location, various industries and collection contracts.
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