Yes, but at the end of the day, when a company serves an acceptable product at an acceptable price, they will have customers. There are a lot of conservative folks out there that visit starbucks every single day.
Heck, we’ve been avoiding starbucks for years, but when we were in Seattle we used one at a safeway and even ended up at a Starbucks Reserve in downtown Seattle. Ten bucks for a cup of coffee (cold pressed and slow roasted, or something like that). It really was no better than a regular starbucks and the décor was only slightly fancier.
I’m not a fan of Starbucks and used to love Stewart Brothers Coffee (eventually became “Seattle’s Best Coffee” because someone in Chicago already had the name), but now they are owned by Starbucks as an alternative for those that don’t like Starbucks.
Bottom line is that you have to do a real stinker that actually affects your customers to hurt your business. And that stuff is usually taken care of pretty quickly. e.g. if people start taking advantage of the “free restrooms” policy in bad urban areas and customers are affected, Starbucks will end it in an instant.
Like your “bottom line”.