How did you power off? If the screen is stuck, there is no option to turn it off. I run into this when windows 10 does the updates and then install them when I start the computer and am in a hurry... it tells me to wait and do not turn it off ... and it won’t turn off.. I pulled the plug last time.. I’ve turned the updates off. I don’t like a computer to take control of my computer. I know the updates are supposed to update... sometimes they cause more trouble.
Sorry to tag onto this thread, but so many here know their stuff. I have a Windows problem as well.
Refurbished HP laptop. Getting an error when I try to log it onto the net.
Specifically: “Problem w/ wireless adapter or access point” and I’ve watched videos.
It’s apparently a common problem w/ refurbed win10.
Can’t fix it.
Thanks for any help. Again, sorry to ‘borrow’ the thread, but appreciate any assistance.
Press and hold the power button for 8 seconds. It will power off.