“If anyone is aware of a fix for my hardware problem please advise.”...........
Sounds like we both have the same provider. I live in a rural area served by TDS Telecom, the WORST provider in the world, constant lost contacts, interruptions, lost contacts, etc. etc., seems to go in spurts.
laptop slow as a snail, crashes hard, hard to bring back up, it’ 2 yrs old Acer, and I’ve run Malware, and Antiviral, deleted history downloads, Only thing I’ve not figured out is how to remove Kindle books to the book cloud once I’ve read them, can remove form device, but jacket cover remains. Have 300+ books.